Because her body's is exceptionally weak, in order to also give her the opportunity to recover, she takes care of being the hostess of the Sohma's hotspring hotel. She's easily sent into a panic so intense that the people around her feel fear.

With dark circles under her eyes and straggly hair, she seems to be an exceptionally sickly woman. While she's the hostess for a Japanese-style hotel, she leaves most of the usual hostess work to another person. "In other words you might say she's the shadow Chief Leader..." (according to her). Like Ritsu, she suddenly goes off into a panic but unlike him, what causes it is unknown. In that sense, it might be that she's much more frightening.